Learn
Two step login, and what happens if you lose your phone
Authenticator app or email code. There are no recovery codes, so trust your own computer for 90 days, and pick email if the phone is the thing you lose.
Making an Instagram Story from a product
Four steps to a 1080 by 1920 image with your shop name, the product and your address already on it. The button people miss is Copy product link.
Hiding out of stock products, and when not to
Hiding keeps the shop looking stocked. Leaving them up keeps the page and tells a buyer the thing exists and is coming back. How to pick.
Selling a private drop behind a password
Put your whole shop behind one password for a special drop for your subscribers or fans. Where the switch is, how long buyers stay in, and how to end the drop cleanly.
Updating stock without opening the product
The number on the product list is a button. It opens a panel, Enter saves, and the held figure next to it is units sitting in active checkouts.
Changing your shop's web address, and the thirty day wait
You can change your berkedai.com address once in thirty days. The lock is not the real cost. Every place the old address is already written is the real cost.
What the four numbers on your Finance page mean
Available Balance, Pending Settlements, Total Withdrawn and Total Earned. Only one of them is money you can move today, and Pending is the one worth understanding.
Setting up a discount, and which kind to use
Four kinds of promotion, and the kind cannot be changed after you save. Which one fits which job, and the fields worth a minute before you do.
Adding someone else to your shop
Staff get their own login, can work orders and stock, and cannot see your payouts or bank details. Where to invite them, and what a seat is.
Cancelling an order, and refunding one
Two different things that get mixed up. You cancel the order. The refund follows on its own, and you cannot start one by hand.
Printing the label and handing the parcel over
The step between an order arriving and the courier having it. Where the label is, what to print, and who moves the status afterwards.
Setting up product variants
How to sell one product in several sizes or colours. Turn on Variations, name the type, add the values, and fill in the price, stock and weight for each one.
